Important Update on Shipping, Tariffs, and Customs Duties for Our U.S. Customers
Recent developments regarding tariffs have introduced new requirements for shipments entering the U.S., and have significant implications for cross-border trade and e-commerce. We will be updating our processes soon to adapt to the changes as duties/taxes are now being charged on some of these shipments below $800 USD upon import, whereas previously this was not the case. Orders to the U.S. can still be placed but there may be some delay in the shipping as we streamline the import process.
For Orders Currently in Transit:
We understand that these unexpected fees can be frustrating, and we sincerely apologize for any inconvenience this may have caused. To ensure this does not affect your experience with us, we will be covering all duties and taxes for shipments that are already en route. If you are contacted by a courier requesting payment, contact us immediately so we can assist in resolving the matter.
Thank you for your continued support!
Sowilo DS